Below are frequently asked questions about our products, shipping, returns and other services. If you can't find what you're looking for, please don't hesitate to contact us.

IS CLICK AND COLLECT AVAILABLE FOR MY ORDER?

Yes, we offer click and collect service. Orders are available for pickup from our Blacktown warehouse Monday to Friday, until 3:00 PM. Please ensure your order is confirmed before arrival.

HOW DO I RETURN A PRODUCT?

Please contact us to start the returns process. We will arrange an exchange or refund for incorrectly ordered products that are in good condition and undamaged.

HOW DO I GET A REFUND?

For more details, please review our refund policy. Contact us if you have any questions.

WHAT TO DO IF I RECEIVE THE WRONG PRODUCT?

If you're not satisfied with the product for any reason, please contact us and we'll arrange an exchange or refund.

DO YOU SHIP INTERNATIONALLY?

For more details, please contact us at sales@cargopackaging.com.au.

HOW MUCH WILL SHIPPING TO MY COUNTRY COST?

For more details, please contact us at sales@cargopackaging.com.au.

WHAT PAYMENT METHODS DO YOU OFFER?

We accept payments via PayPal, Visa, and Mastercard.

I PROVIDED A WRONG ADDRESS. HOW DO I CHANGE IT?

To prevent delivery to an incorrect address, please contact us immediately at sales@cargopackaging.com.au.

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